Privacy Policy

Effective Date: October 29, 2024

At North Star Cardiology, accessible from https://northstarcardiology.ca, we value your privacy and are committed to safeguarding your personal information. This Privacy Policy describes how North Star Cardiology (“we,” “us,” “our”) collects, uses, and discloses information, particularly regarding the use of our text messaging services. This policy aligns with the privacy regulations under Alberta’s Personal Information Protection Act (PIPA) and is in compliance with Canadian privacy law.

1. Information Collection

We may collect and store personal information in a variety of ways, including but not limited to:

  • Personal Identifiable Information (PII): such as your name, phone number, email address, and any other contact details you voluntarily provide when you contact us.
  • Text Messaging Information: When you opt to receive or send information via text messages, we may collect details such as your phone number, the content of your messages, and relevant timestamps. Text messaging services will only be used for appointment scheduling, reminders, and essential follow-up communication.

2. How We Use Your Information

We use your personal information for specific purposes, including but not limited to:

  • Scheduling and confirming appointments
  • Sending reminders or notifications for scheduled appointments
  • Answering inquiries related to our services
  • Providing essential updates and follow-up information related to your care
  • Complying with applicable laws and regulations

Your information will not be shared with third parties for marketing or promotional purposes without your consent.

3. Consent and Choice

By providing us with your personal information or opting to use our text messaging services, you consent to the collection, use, and disclosure of this information in accordance with this Privacy Policy. You may choose not to provide personal information or may request that we discontinue the use of text messaging services at any time by contacting us directly.

4. Data Retention and Security

North Star Cardiology takes the security of your information seriously and implements appropriate safeguards to protect against unauthorized access, alteration, disclosure, or destruction. Your personal information, including text message records, will be retained only as long as necessary to fulfill the purposes outlined in this policy or as required by law.

5. Disclosure of Information

We may disclose personal information under limited circumstances, including:

  • When required by law or court order
  • To prevent or respond to a risk of harm to an individual
  • With third-party service providers, such as Ooma, who assist in our business operations and adhere to strict confidentiality agreements.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes.

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

6. Text Messaging Service Provider (Ooma)

We partner with Ooma to deliver secure text messaging services. Ooma adheres to privacy practices that align with Canadian data protection standards and stores data in accordance with Canadian laws. While Ooma facilitates the secure transmission of information, North Star Cardiology remains responsible for your information’s protection and compliance under this Privacy Policy.

7. Your Rights and Access to Information

You have the right to access, correct, or request the deletion of your personal information under Alberta’s PIPA regulations. If you would like to review, correct, or withdraw consent for our use of your information, please contact us at:

North Star Cardiology
16522 118 Avenue NW,
Edmonton, AB, T5V 1C8
Phone: (587) 855-1500
Email: info@northstarcardiology.ca

8. Updates to This Privacy Policy

This Privacy Policy may be updated periodically to reflect changes to our information practices or legal requirements. We will notify you of any significant changes to how we handle your information through our website.

Contact Us
For questions or concerns regarding this Privacy Policy or our handling of your personal information, please contact us using the information provided above.